ez66 Privacy Policy
Your personal information is completely safe with us. ez66 ensures your privacy through SSL encryption and strict data protection measures.
Table of Contents
Introduction
ez66 ("we", "us", or "the platform") is a trusted online casino and betting service provider in Bangladesh. This privacy policy explains how your personal information is collected, processed, stored, and protected when you use the ez66 website (ez66.cam).
By using this platform to create an account or log in, you are considered to have agreed to the terms described in this privacy policy. If you have any questions or concerns, please contact us via our 24/7 live chat support or email.
We believe your privacy is a fundamental right. ez66 is therefore committed to never selling, renting, or transferring your personal information to unauthorized third parties.
What types of information we collect
Information Collected at Registration
When you create an account, we collect the following information:
- Full name
- Date of birth (for age verification — 21 years or older)
- Email address
- Mobile number
- Preferred payment method (bKash, Nagad, Rocket, Upay or bank account details)
- User password (stored in encrypted form)
Usage Information
The following information may be collected automatically while you use the platform:
- IP address and device type
- Browser type and version
- Date, time, and duration of website visits
- Pages visited and links followed
- Gameplay logs (bet amounts, win/loss history)
- Transaction history (deposits and withdrawals)
Financial Information
For payment processing, relevant financial details are collected for deposits or withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer. This information is used solely to complete transactions and is kept secure through strict encryption.
Purpose of Using Information
Primary Uses
Your information is used for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Age and identity verification (21+)
- Resolving technical issues and providing customer support
- Preventing fraud and money laundering
- Keeping responsible gaming tools active
Marketing and Communications
With your consent, ez66 may send you information about special offers, bonus promotions, and new platform features via email or SMS. You can opt out of these communications at any time.
Analytics and Improvement
Usage data is analyzed to improve platform performance, maintain quality of user experience, and identify technical issues. This analysis is entirely confidential and is not published targeting any individual.
Information Storage and Security
Technical Protection
ez66 uses industry-standard security technology to keep your information safe:
- 256-bit SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Password hashing — your password is never stored in plain text
- Firewall and anti-malware protection
- Regular security audits and vulnerability testing
- Two-factor authentication for account access
Data Retention Period
Your personal information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a period of time for legal obligations, fraud prevention, and dispute resolution purposes. Once that period has passed, the information is securely deleted.
Sharing Information with Third Parties
What we never do
ez66 never does any of the following:
- Sell your personal information to advertisers
- Share your financial details with unauthorized third parties
- Transfer information to marketing lists without your consent
Legitimate situations for limited information sharing
Information may be shared in the following specific cases:
- Payment processing: Minimum necessary information is shared with the relevant financial institutions to complete bKash, Nagad, Rocket, Upay, and bank transfer transactions.
- Game providers: Limited technical data may be exchanged with authorized game providers to facilitate gameplay.
- Legal obligations: Required information may be provided in response to a court order or a lawful request from a government authority.
- Fraud prevention: Information may be exchanged with regulatory bodies to assist in investigations of fraud or money laundering.
Third-Party Service Providers
We work with trusted partners to provide technical services (hosting, analytics, security). These partners can only access data for their designated tasks and may not use it for their own purposes.
Cookies Policy
What are cookies?
Cookies are small data files stored in your browser. They are used to improve your browsing experience, remember your login status, and monitor platform performance.
Types of Cookies
- Essential cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
- Functional cookies: Used to remember your preferences and language settings.
- Analytics cookies: Used to understand traffic patterns — completely anonymous.
Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may affect some platform features from working properly.
Your Data Rights
ez66 believes you should have full control over your own information. Your main rights are described below:
Right to Access Information
If you want to know what information we hold about you, please submit a request via live chat. We will provide you with a copy of the information after verification.
Right to Correct Information
If your profile contains incorrect or outdated information, you can request a correction. Ensuring accurate information is essential for safe use of the platform.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.
Right to Object to Processing
You may object at any time to certain types of data processing, including marketing communications. Your request will be acted on promptly after verification.
Protection of Children and Minors
Age Restriction Policy
ez66 strictly follows a 21+ age policy. This platform is for individuals aged 21 or older only. No information is knowingly collected from minors.
If we learn that a minor has created an account, their information will be deleted immediately and the account will be closed. If a guardian suspects their child is using this platform, please contact us immediately.
Policy Changes and Updates
Change Notification
ez66 reserves the right to update this privacy policy from time to time. For any significant changes, we will:
- Update the date on this page
- Attempt to notify registered users via email
- A notification may be shown when logging in to the platform
If you continue using the platform after any changes, you will be considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.
Contact and Complaints
Contact us for any privacy-related questions
If you have any questions, concerns, or complaints about the protection of your information, our team is always ready to help.
24/7 Bengali Live Chat Support
We generally try to respond to your email within 24 hours.